Success Stories

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Success Stories
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    Napa Auto Parts

    We saved one Napa franchisee $45,000 a year and upgraded their technology.

    Before

    After

    Background

    Business owner was processing with their FirstData and their bank with out of date technology they were looking to upgrade. They were referred to us by their IT company to upgrade them to internet machines as they were out of date and getting rid of their phone lines. After reviewing their statements we were not only able to upgrade their technology but able to save them $45,000 a year. This client has continued to be a great relationship and been with us since 2016 still processing on the same low rates saving them more money each year as their business sales increase.

    How Did We Do It?

    Many business owners think they are getting a great rate from their bank not realizing that by going with a payment processor directly they can get custom rates that fit their business needs. By reviewing their statements, we were able to find areas where we could optimize their billing and use our low negotiated rates to save them on processing fees. We installed new machines to move processing over the internet, making check out quicker and streamline the process. Our staff worked with them to get PCI Compliant avoiding monthly and annual penalties. We also implemented a virtual gateway, giving them a back office to securely save corporate customers for e-invoicing and auto billing.

    Union College

    We saved this college over 20% per year in processing fees and increased the rate of successful payments by 40%.

    Union College

    Before

    After

    Background

    In general, nonprofits don’t ACTUALLY receive non-profit credit card processing fees.  Most banks and processors charge them “flat rate pricing” which means that the nonprofit doesn’t receive the benefit of reduced processing costs.

    The nonprofit school was losing over $100,000 every year in chargeoff student accounts.  Payment plans that didn’t complete before the student graduated.

    The nonprofit school was using old technology to process payments at their bookstore and cafeteria.  Their legacy POS system kept crashing and they didn’t have their data safeguarded.

    They weren’t receiving support from their processor.  They were getting gouged in non-compliance fees.  $150/month on ALL EIGHT (8) of their merchant accounts.

    How Did We Do It?

    We implemented TRUE nonprofit pricing, averaging 10% lower cost of each transaction, due to their nonprofit status (most schools and nonprofits don’t know this).

    Provided the support and service they needed to finally become PCI Compliant.

    Safeguarded their data by tokenizing all of their transactions.

    Improved collection of recurring payment plans by over 40% with effective billing and invoicing strategies.  **Auto updater of Visa/MasterCard transactions.**  Recurring payment plans would automatically update, leading to successful payments.

    Shifted most transactions FROM parents/students calling in over the phone to make their payments (inefficient and a hassle), TO easy and convenient 24/7/365 electronic invoice payments.  Improved collection rates and saved them a lot of time and money.

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