Chargebacks, Support, and Mitigation
Protect Your Business with Proactive Chargeback Support
Chargebacks are one of the most frustrating and expensive realities of doing business. Too many chargebacks not only mean lost revenue, they can also threaten your ability to continue processing payments altogether. Impact Payments offers smart software tools and 24/7 support to prevent chargebacks before they happen and protect your business for the long haul.
Reduce Your Loss & Build Merchant Credit
Chargebacks happen when a customer disputes a payment with their credit card provider, prompting the bank to issue the refund from your merchant credit account. Too many chargebacks—typically more than 1% of your total transactions—can get your merchant account flagged or shut down.
Impact’s chargeback mitigation software monitors your transactions in real-time and automatically issues refunds when it identifies a likely dispute, preventing the transaction from escalating and keeps your merchant account in good standing. Our expert support team is available 24/7 to walk through your account statements and help you understand how to dispute chargebacks, if necessary.
With Impact’s Chargeback Support and Mitigation services, you’ll enjoy:
- Automatic chargeback alerts and proactive refunds to avoid penalties
- Real-time monitoring and intervention to protect your merchant account
- Simple tools to maintain compliance and minimize chargeback rates
- Direct support for navigating the chargeback dispute process
- Insights into your transaction history and refund patterns
- 24/7 assistance from knowledgeable Impact support reps
Our Impact: Keeping Your Merchant Account Strong
Auto-refunds issued when a transaction is flagged for potential chargeback
Reduces your chargeback percentage to keep your merchant account in good standing
Expert support available 24/7 to guide you through chargeback disputes
Prevents loss of processing privileges and protects long-term growth
Impact Is Here To Help
Auto Shops, Food Trucks, Mobile Retail Services
Event Vendors
See what over 1,000 happy customers have to say
Impact Payments has been our credit card processor for more than 15 years! Their team is honest – we trust them implicitly!
Over the years, our business has grown considerably, and Impact Payments has identified 3 different times where they could further reduce our costs. When most companies look for ways to RAISE prices, they have proactively LOWERED our prices 3 different times over the years.
We don’t waste our time obtaining proposals from other processing companies anymore. Our dedicated agent takes care of his customers! He has bent over backwards to supply us with special equipment when needed. Their team has assisted and renewed our PCI Compliance and security protocols. They are very knowledgeable about the industry and will tell you like it is.
I recommend Peter and Impact Payments without reservation!
Lock in Your Perfect Payment Partnership Today
At Impact Payments, we believe chargebacks shouldn’t be a mystery—or a threat to your livelihood. Our chargeback mitigation and support tools are built to protect your merchant account, preserve your reputation, and prepare your business for growth. Let’s take the stress and guesswork out of your payment processing.
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